{"id":4503,"date":"2020-10-10T11:11:00","date_gmt":"2020-10-10T11:11:00","guid":{"rendered":"https:\/\/laudex.mx\/?p=4503"},"modified":"2020-10-10T11:11:00","modified_gmt":"2020-10-10T11:11:00","slug":"laudex-portal-del-cliente","status":"publish","type":"post","link":"https:\/\/blog.laudex.mx\/index.php\/2020\/10\/10\/laudex-portal-del-cliente\/","title":{"rendered":"Laudex | Portal del cliente"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"300\" src=\"https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Banner-10-de-Octubre.jpg\" alt=\"Laudex portal del cliente, portal laudex, plataforma Laudex\" srcset=\"https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Banner-10-de-Octubre.jpg 800w, https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Banner-10-de-Octubre-300x113.jpg 300w, https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Banner-10-de-Octubre-768x288.jpg 768w, https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Banner-10-de-Octubre-350x131.jpg 350w\" sizes=\"(max-width: 800px) 100vw, 800px\"><br \/>\nLaudex | Portal del cliente<br \/>\n\u00a1Bienvenido!<br \/>\nUn espacio que hemos dise\u00f1ado especialmente ara ti con el objetivo de que puedas encontrar y visualizar toda tu informaci\u00f3n de una forma r\u00e1pida, accesible, sencilla y muy cool. &#x2728;<br \/>\nPor ello, en el blog de hoy te queremos compartir una ronda de preguntas que pudieran surgir al momento de entrar. \u00bfVamos? &#x1f49a;<br \/>\nEn tu portal del cliente, podr\u00e1s revisar aspectos b\u00e1sicos hasta m\u00e1s complejos. Por ejemplo: &#x1f447;&#x1f3fc;<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Desde el monto de tu mensualidad,&nbsp;<\/li>\n<li style=\"font-weight: 400;\">Fecha del \u00faltimo pago que realizaste,&nbsp;<\/li>\n<li style=\"font-weight: 400;\">Fecha del pr\u00f3ximo pago que deber\u00e1s realizar<\/li>\n<li style=\"font-weight: 400;\">El monto que solicitaste y cu\u00e1nto has pagado<\/li>\n<li style=\"font-weight: 400;\">Formas de pago<\/li>\n<li style=\"font-weight: 400;\">Hablar con nuestro #team de servicio al cliente<\/li>\n<li style=\"font-weight: 400;\">Tu informaci\u00f3n de contacto<\/li>\n<li style=\"font-weight: 400;\">Estados de cuenta<\/li>\n<li style=\"font-weight: 400;\">Y muchas otras caracter\u00edsticas<\/li>\n<\/ul>\n<p>Lo anterior, lo puedes visualizar inmediatamente con solo unos clics. \u00bfA\u00fan tienes preguntas? Vamos a resolverlas. &#x1f603;&#x1f64c;&#x1f3fc;<\/p>\n<h2>7 preguntas frecuentes relacionadas al portal del cliente #Laudex &#x1f469;&#x200d;&#x1f4bb;<\/h2>\n<p><img decoding=\"async\" width=\"295\" height=\"1722\" src=\"https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Tira-10-de-Octubre.jpg\" alt=\"\" srcset=\"https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Tira-10-de-Octubre.jpg 295w, https:\/\/laudex.mx\/wp-content\/uploads\/2020\/10\/Tira-10-de-Octubre-263x1536.jpg 263w\" sizes=\"(max-width: 295px) 100vw, 295px\"><br \/>\n<a href=\"\">\u00bfPara qu\u00e9 me sirve el Portal de Laudex?<\/a><br \/>\n\u00a1Buena pregunta! Aqu\u00ed puedes ver el progreso de tu cr\u00e9dito, as\u00ed como checar datos bancarios, tus estados de cuenta o poder contactar a Atenci\u00f3n al Cliente.<br \/>\n<a href=\"\">\u00bfC\u00f3mo puedo ingresar a mi portal?<\/a><br \/>\nTe enviamos a tu correo una liga de acceso (del Remitente <a href=\"mailto:clientes@laudex.mx\">clientes@laudex.mx<\/a>), en caso de no encontrarlo, ponte en contacto con nosotros en el siguiente correo <a href=\"mailto:postventa@laudex.mx\">postventa@laudex.mx<\/a>&nbsp;<br \/>\n<a href=\"\">Una vez que cree mi contrase\u00f1a me dice que el link ya caduco, \u00bfen d\u00f3nde entro para iniciar sesi\u00f3n?<\/a><br \/>\nSolo dale clic aqu\u00ed &#x1f449;&#x1f3fc; <a href=\"https:\/\/portal.laudex.mx\/login\">https:\/\/portal.laudex.mx\/login<\/a> o si est\u00e1s en nuestra <a href=\"https:\/\/laudex.mx\/\">p\u00e1gina principal<\/a>, hasta arriba aparecer\u00e1 un bot\u00f3n verde que dice \u201cInicia sesi\u00f3n\u201d.&nbsp;<br \/>\n<a href=\"\">\u00bfMi Obligado Solidario tambi\u00e9n puede tener su usuario para acceder al portal?<\/a><br \/>\nNo, al \u00fanico que por motivos de seguridad le podemos crear usuario es al titular del cr\u00e9dito, sin embargo, tu <a href=\"https:\/\/laudex.mx\/obligado-solidario\/\">Obligado Solidario<\/a> puede checar el portal en conjunto contigo.<br \/>\n<a href=\"\">\u00bfSi mi correo ya no es el mismo que cuando solicit\u00e9 mi cr\u00e9dito qu\u00e9 debo de hacer? <\/a><br \/>\nPor favor ponte en contacto a <a href=\"mailto:postventa@laudex.mx\">postventa@laudex.mx<\/a> el proceso de cambio de correo puede tardar aproximadamente una semana, por lo que te pedimos tu paciencia.<br \/>\n<a href=\"\">\u00bfSi necesito un Estado de Cuenta a quien lo solicito?<\/a><br \/>\nContacta al team de Atenci\u00f3n al Cliente. Aunque si quieres tenerlo inmediatamente, tan solo ingresa a tu portal de cliente. &#x1f603;<br \/>\n<a href=\"\">Si tengo problemas con alguna informaci\u00f3n en la plataforma, \u00bfcon qui\u00e9n lo revis\u00f3?<\/a><br \/>\nSi encuentras cualquier dato incorrecto en tu portal, por favor env\u00edanos correo ( <a href=\"mailto:postventa@laudex.mx\">postventa@laudex.mx<\/a>), especificando el inconveniente y adjuntando una captura de pantalla de tu plataforma.&nbsp;<\/p>\n<p style=\"text-align: center;\">Esperamos que haber aclarado tus dudas respecto a tu plataforma #Laudex. \u00a1Nos vemos por all\u00e1! &#x1f44b;&#x1f3fc;&#x2728;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a1Bienvenido a tu plataforma Laudex! &#x1f49a;&#x2728; Estamos contentos de contarte los detalles y resolver tus preguntas. Este espacio es reservado para ti, \u00fasalo y sigue detonando tu potencial con Laudex. &#x1f913;&#x1f4d8;<\/p>\n","protected":false},"author":2,"featured_media":4504,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[160,161,162],"class_list":["post-4503","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips","tag-laudex-portal-del-cliente","tag-plataforma-laudex","tag-portal-laudex"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Laudex | Portal del cliente | Blog | Laudex | Financiamiento<\/title>\n<meta name=\"description\" content=\"\u200b \u00a1Bienvenido a tu plataforma Laudex! &#x1f49a;&#x2728; Estamos contentos de contarte los detalles y resolver tus preguntas. 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